Audience– This policy applies to customers who have subscribed to the services The Company offer, and any or all visitors to our website, if any (“you”). The Company recognises the importance of protecting your privacy in respect of your Personal Information (as defined in the Protection of Personal Information Act, No. 4 of 2013) collected by us when you make use of our services.
Purpose of this policy – The Company respects your privacy and takes the protection of personal information very seriously. The purpose of this policy is to describe the way The Company collects, stores, uses, and protects information that can be associated with a specific natural or juristic person and can be used to identify that person (“personal information”).
Personal information:
includes:
Certain information collected on registration for our services (see below); and
optional information that you voluntarily provide to us (see below).
excludes:
information that has been made anonymous so that it does not identify a specific person;
permanently de-identified information that does not relate or cannot be traced back to you specifically;
non-personal statistical information collected and compiled by us and information that you have provided voluntarily in an open, public environment or forum including (without limitation) any blog, chat room, community, classifieds, or discussion board. Because the information has been disclosed in a public forum, it is no longer confidential and does not constitute personal information subject to protection under this policy.
Acceptance of terms. You must accept all the terms of this policy when you register for any of our services. If you do not agree with anything in this policy, then you may not register for and use any of the services. By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all its terms.
Changes – The Company may change the terms of this policy at any time. The Company will notify you of any changes by placing a notice in a prominent place on the Website or by email. If you do not agree with the change you must stop using the services. If you continue to use the services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted such terms
Collection Once you register for our services, you will no longer be anonymous to us as you will provide us with personal information that The Company requires to conduct our services. This personal information will include (if applicable), but not be limited, to:
Name, surname, identity number, company name, company registration number, VAT number
Physical address, postal address, email address, telephone number, postal code
Next of kin information, medical information, and the like
Collection on use. In order to provide the Services to you, you will be asked to provide us with additional information on a voluntary basis such known as “Service information”.
Optional details. You may also provide additional information on a voluntary basis (“optional information”). This includes any information you provide to us emanating from any promotions, responses to surveys, registration, and subscriptions for certain additional services, or otherwise use of any optional services The Company provides.
Collection from browser. The Company automatically receive and record Internet usage information on our hosting company’s server logs from your browser, such as your internet protocol address (“IP Address”), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content, and pages that you access on the Website, and the dates and times that you visit the Website, paths taken, and time spent on sites and pages within the Website (“usage information”). Please note that other the Websites visited before entering the Website might place personal information within your URL during a visit to it, and the Company has no control over such Websites. Accordingly, a subsequent Website that collects URL information may log some personal information.
Cookies. When you access our Website The Company may send one or more cookies (small text files containing a string of alphanumeric characters) to your computer to collect certain usage information. The Company uses session cookies (which disappear after you close your browser) and persistent cookies (which remain after you close your browser which can be removed manually) and may be used by your browser on subsequent visits to our Website. The Company uses information gathered by cookies to improve the Website.
Purpose for collection. The Company may use any service information and optional information provided by you for such purposes as indicated to you at the time you agree to provide such optional information. The Company may use your usage information for the purposes described above and to: retain your information so that you will not have to provide same again should you choose to use our services again after termination;
monitor metrics The Company deems necessary for our business; and
track your entries, submissions, and status in any promotions or other activities in connection with your usage of the Website.
Consent to collection – The Company will obtain your consent to collect personal information:
In accordance with applicable law; and
At the time you provide us with any registration information and optional information.
Use – The Company may send administrative messages and email updates to you regarding our Services.
Disclosure
Sharing:
The Company may share your personal information with an affiliate, in which case The Company will seek to require the affiliates to honour this privacy policy.
Our service providers under contract who help with parts of our business operations.
Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit;
Credit bureaus to report account information, as permitted by law;
Banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilise the Services to receive payments and you meet their criteria);
Regulators. If you contact us regarding your experience with using any of our products, The Company may disclose your personal information as required by law or governmental audit.
Law enforcement. The Company may disclose personal information if required:
by a subpoena or court order;
to comply with any legislation;
to protect the safety of any individual or the general public;
to prevent any violation of our terms of service.
No selling. The Company will not sell personal information. No personal information will be disclosed to anyone except as provided for in this privacy policy.
Marketing purposes. The Company may disclose aggregate statistics (information about the customer population in general terms) about personal information The Company holds to advertisers or business partners.
Change of ownership. If The Company undergoes a change of ownership, or a merger with, acquisition by, or sale of assets to, another entity, The Company may assign our rights to the personal information The Company possess to a successor, purchaser, or separate entity. The Company will disclose such transfer on the Website. If you are concerned about your personal information migrating to a new owner, you may submit a written request to have your personal information deleted.
The Company will need to disclose personal information to its employees who require such information to do their jobs.
Security of personal information. The Company protects your personal information using computer safeguards such as firewalls and data encryption to protect personal information, and The Company authorizes access to personal information only to those employees who require such information to fulfil their job responsibilities.
Accurate and up to date. The Company will try to keep the personal information The Company collect as accurate, complete, and up to date as is necessary for the purposes mentioned herein. The Company may, from time to time, request you to update your personal information. You can review or update any of your personal information in our possession by emailing us at andre@excellenttech.co.za. Please note that to better protect you and safeguard your personal information, The Company does take steps to verify your identity.
Retention of personal information. The Company will only retain your personal information for as long as it is necessary to fulfil the purposes mentioned herein, unless:
retention of the record is required or authorised by law; or
you have consented to the retention of the record.
During the period of retention, The Company will continue to abide by our non-disclosure obligations and will not share or sell your personal information.
Transfers of personal information outside South Africa. The Company may in certain instances transmit or transfer personal information outside South Africa to a foreign country. Personal information may be stored on servers located outside South Africa in a foreign country whose laws protecting personal information may not be as stringent as the laws in South Africa. Your consent herewith approves of us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent.
Updating or removing. You may choose to correct or update the personal information you have submitted to us, by contacting us either by email or by phone.
If you have any questions or concerns arising from this privacy policy or the way in which The Company handles personal information, kindly contact us via the following media:
Although we make every effort to ensure that all information posted on our website is accurate and complete, we do not represent that it is so, or guarantee it, and accept no liability or obligation for accuracy or completeness. We reserve the right to update the information as necessary without notice. You should check the website from time to time for changes. If there is any discrepancy between information posted on our website and the original paper version, the original paper document prevails. As this website is for information purposes only, you should seek appropriate, qualified advice before acting or omitting to act based upon any such information. We may use Internet address information to personally identify you when necessary to enforce rights, or when required to do so by law.
Our website is hosted on servers owned and managed by a third party. Applicable law protects any personal information collected on our behalf. Our servers automatically log information about visits to our website in the normal course of establishing and maintaining web connections. Server logs record statistical information, such as time and duration of visit, pages requested, and browser types. These statistics are reported in aggregate forms to our communications staff. This information does not personally identify you. We do not link server log information to any other data in a way that would enable us to identify individual visitors. This tracked information will not be used by any other organization. Other sites to which we provide links may be governed by different policies. Excellent does not assume responsibility for the information practices of these other websites. We strongly encourage all web visitors to review the privacy policies and statements of all externally linked sites.
By using the website, you are accepting all the terms of this disclaimer notice. If you do not agree with anything in this notice you should not use this website.
